Two Critical Ways to Protect Patient Identity and Healthcare Record Integrity

As if the threat to electronic healthcare records (EHRs) from hackers wasn’t enough, there are other endemic issues with the medical information being held on patients. It remains critical to prevent unauthorized access to healthcare data — medical providers, healthcare IT professionals, and administrators must carefully manage numerous other aspects of how healthcare data is handled.

That’s not enough by itself — here are two other big changes they can make to protect sensitive medical information, enhance patient outcomes, and make medical care more immediate, efficient, and effective.

Reduce Misidentification of Patients

It sounds like a horror story — patients being misidentified and receiving the wrong treatment, but it is a significant issue for medical providers. Misidentification causes 30 percent of radiation, medication, and blood transfusion errors. It also means that hospitals can lose between 1 and 4 percent of net patient revenue as the result of denial write-offs, often due to misidentification.

This is before we take into account the devastating impact of receiving the wrong treatment, therapy, pharmaceuticals, or transfusions. Needless to say, in some cases, this can lead to legal damages and other very serious implications.

One of the reasons for this issue is the amount of manual identification medical providers need to perform. They rely on identity cards, drivers licenses, and passports to verify identity, yet in the high-pressure, fast-moving medical environment, people still make mistakes.

One solution is to create a more robust software solution in which biometrics or similar authentication will capture, record, and prove identity. This can be integrated with a provider’s enterprise master patient index (EMPI) and can update EHRs across and outside the organization with all of the correct and relevant identity and biometrics data.

Eliminate Duplicate Medical Records

With so many providers updating information into EHRs, duplication becomes a very real problem. Studies show that up to 10 percent of medical records are duplicated, resulting in very costly data cleansing and remediation activities. It can typically cost $1,000 to identify and audit each record, with an additional $5,000 in costs to rectify the mistakes.

One reason for so much duplication is the myriad, disparate systems that different healthcare providers, insurers, and administrators use. Centralizing this data would significantly reduce duplication issues, save money, and result in better patient care.

OfxCloud™ is a Powerful Solution for These Issues

OfxCloud™ is a specialized data storage and management solution. It uses extremely robust encryption and built-in resilience to provide the reassurance and security that sensitive medical information requires.

OfxCloud™ allows healthcare providers, IT professionals, and administrators to use a “one version of the truth” storage system for EHRs and other medical data. Because it’s cloud-based, the information is available to any authenticated and verified user or application, and because it’s centralized, the risk of duplication is significantly reduced.

Combine that with industry-leading speed, performance, and integration and it’s easy to see how biometrics and EMPI can substantially reduce misidentification of patients. OfxCloud™ is the only sensible choice for best-in-class healthcare data management and protection.

The EHR database experts at Panoptex strive to provide a unique, tailored big data storage, processing, and complex analysis solution that delivers optimum value as well as unrivaled security to customers. If you want to learn more about EHR databases and how we can help protect your organization, contact us today at (407) 777-2555.

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